Indian Railways News

lmost 2 lakh complaints of choking, foul smelling bio-toilets in trains: CAG

Almost two lakh complaints regarding choking, foul smelling and non-functional bio- toilets in trains were received from the public in 2016-2017, a report of the Comptroller and Auditor General of India (CAG) said today.

The CAG, in its report on ‘Induction of bio-toilets in passenger coaches in Indian Railways’, has said that out of the 613 trains being handled in 32 coaching depots it audited, 160 trains did not have bio-toilets

“In the remaining 453 trains having 25,080 bio-toilets, 1,99,689 instances of deficiencies or complaints were noticed,” the report stated.

With 1,02,792 complaints, choking seemed to be the most common problem for passengers regarding bio-toilets, the report said, followed by complains of foul smell (16,375), non-functional toilets (11,462), non-availability of dustbins (21,181), non-availability of mugs (22,899) and other complaints like ball valve failure and wire ropes (24,980).

The report has said that 1,02,792 cases of choking in 25,080 bio toilets imply “that one bio-toilet got choked four times in a year during 2016-2017.” During 2015-2016, for 24,675 bio toilets, 61,088 cases of choking were seen.

“This shows that instances of choking of bio-toilets increased in 2016-2017 and needs to be addressed,” it said.

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