A capacity building workshop for officers of Northeast Frontier Railway was held at Maligaon in Guwahati on January 11. It was organised by the Transformation Cell of Railway Board which is working on initiatives for empowerment of field units and to improve the work processes, systems and culture of Indian Railways.

The Transformation Cell has engaged AT Kearney as Strategic Advisory Consultants through RITES (Rail India Technical and Economic Services) to provide support for driving the Transformation Agenda, according to a press release from Pranav Jyoti Sharma, Chief Public Relations Officer, NF Railway.

A key part of enabling the Transformation Agenda is to build capacity across the teams. In this context, a series of workshops are also being organised to build capacity within the Zonal and Divisional teams.

The workshop covered topics relevant for the Zones/Divisions in executing large scale transformations – ethics, change management, business case preparation, set up of program management office including digital tracking etc. Meanwhile, an interactive session was held to take suggestions for process reforms in Indian Railways.

The release mentioned that Indian Railways has set for itself a target for transformation of Structure, Process and Culture in order to make the organization more responsive to customer and employee needs with a constant emphasis on safe and punctual travel.