Passengers visiting the Kacheguda Railway Station will soon have a mobile application guiding them through the station, right from the reservation counter and the canteen to the parcel booking counter and to everything else they need in the station before boarding a train.
According to officials, Hyderabad division of South Central Railway (SCR) was making necessary arrangements to launch ‘Passengers Amenities Navigation’ app after a trial run.
The trial run was already on, officials said, with the intention being to assess the performance of the app and to rectify errors, if any.
With the Kacheguda Railway Station being one of the three major stations after Nampally and Secunderabad stations in the capital, the move to have such an app was initiated by Hyderabad Divisional Railway Manager Arun Kumar Jain to ensure a smooth visit to the station for passengers.
If the App turns out to be a success, SCR will extend the app to the Nizamabad and Kurnool stations, which also are under the Hyderabad Division.
“The GPS-based app is designed to steer passengers straight to the facilities they require inside the station. On installation of the app, users will be guided to the canteen, food stalls, ticket counters, reservation counters, waiting halls, parcel booking counter, parking area and retiring rooms,” Jain said.
Apart from directions to the facilities, phone numbers to enable registration of complaints regarding any inconvenience in the station are also being provided within the App.
With over 40,000 passengers travelling from Kacheguda station on a daily basis, the app is expected to be of major help, officials said and added that arrangements were on in full swing for the launch of the app by SCR General Manager Vinod Kumar Yadav.
Kacheguda station had earlier become the first Energy Efficient ‘A1 Category’ Railway Station of the Indian Railways by achieving 100 per cent energy efficiency after replacing all conventional lights with LEDs.